Rate your service as 100% satisfaction.
Dear Pascal,
Sorry that it took me quite long to write you a "Thank you" note. I'm now in Hawaii for taking care a Thailand' princess group and very busy during her visit till 16 Dec.
The secretary of --- group, Ms. C--- has called me about a week ago, informed me that everyone in the group was very impress the trip. She said everything was so perfect (itinerary, guides, drivers, hotels, minivan), and they rate your service as 100% satisfaction.
I need to said "Thank you & team" to make a pleasant trip to our customer. You're professional, flexible, understanding, and very reliable. I hope we will have more VIP groups for you more in the futher.
Alsace, Loire Valley, Normandy.
Best regards,
Jay (Pro), Thaïland, 22.11.2011
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